Sunday, August 24, 2008

Samsung Instinct fails to work with YouTube

If you've been following my Twitter feed at all, you've noticed I've been trying to start using my Samsung Instinct for more than just it's phone calling capabilities. Today, I thought I would upload my first video to YouTube. I think it would be cool to share with family, friends, and the public the things I get to witness in my life.

The process seemed to be fairly simple. I registered my phone with YouTube, then shot a quick 25 second video of my sleeping dog. I then uploaded it to YouTube, received a confirmation that it was uploaded and then proceeded to YouTube to view my work.

What I found was a cute video of the dog, but no audio. After searching to see if I did something wrong or if there was a problem with YouTube or the phone, I came across a forum thread that describes in detail what the problem was. Apparently, Samsung and/or Sprint failed to make sure the audio codec they were using would work with YouTube.

The irony in it all? Back when the phone was released, Sprint kicked off a marketing campaign where they would pay you $20 to upload videos of the Instinct to YouTube. Apparently they never consulted with Samsung on whether that was a good idea(you know, since they never tested to see if the phone can upload videos properly to YouTube). It kind of makes me feel like the marketing team at Sprint probably never used the phone themselves.

Too bad for me, I guess. I'll either have to wait for a fix or start looking for another option. Here's the video if you care to watch, without the audio of course.

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